Privacy Policy

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Who we are

Webmatic is a website owned and operated by Page1Media Pty Ltd, Australia. (ABN 30086736790)
Our website address is: https://webmatic.com.au. Webmatic® is a registered trademark.   

What personal information do we collect from the people that visit our website?

When using our website you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you subscribe to a newsletter, or fill out a form on our site or when you purchase products from our store in your shopping cart.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To allow us to set up your store account.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with you after correspondence (e.g. email enquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning to reduce the risks associated with known vulnerabilities of our website software.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. When inputting your information into forms on our websites, all data is encrypted via SSL.

For your convenience we may store your contact information for more than 60 days in order to expedite future communication process with you.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Uploaded Media

All uploaded files are usually publicly accessible. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

 If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies usually last for two days, and screen options cookies last for a year. If you select “Remember Me” in your browser, your login will persist for two weeks or more depending upon what browser you are using and other personal settings on your PC/device. If you log out of your account, the login cookies may be removed.

If you edit or publish an article on our site, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. YouTube videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These other websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses such as for technical reasons e.g. for hosting technical support or domain-related function.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles.
They are put in place to provide a positive experience for users. See Google website for more details.

We have implemented the following:

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We agree to the following:

Users can visit our site anonymously.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the privacy page on this website. You will be notified of any Privacy Policy changes:

Can change your personal information:

  • By contacting us via contact form
  • By emailing us
  • By calling us

How does our site handle Do Not Track signals?

We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioural tracking?

It’s also important to note that we do not allow third-party behavioural tracking.

Children Online Privacy Protection

We are aware of the need to always protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.

Data Breach

In order to be in line with Australian regulations, we will notify you if we hold any personal information of yours if an ‘eligible data breach’ occurs, which is a data breach that is likely to result in serious harm to any of the individuals to whom the information relates or when personal information held by us is lost or subjected to unauthorised access or disclosure. Should such a data breach occur we will notify any affected account holders via email within 7 business days.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, quotes and/or other requests or questions
  • To maintain contact with our clients (when it is necessary to send out emails with service/product expiry reminders, automatic recurring fees and bills etc)

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message in some reasonable way if it is an advertisement or promotion.
  • Include the address of our business.
  • Honour any opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe immediately by using the link at the bottom of each MailChimp email.

If at any time you would like to unsubscribe from receiving future emails, you can email us.

  • Follow the instructions at the bottom of each email.
  • Or email hello@webmatic.com.au and we will promptly remove your email.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us or get in touch via the information below.

Webmatic by Page1Media Pty Ltd
PO BOX 272

Thornleigh  NSW 2120 Australia
hello@webmatic.com.au
Phone 1300 592 442

Last updated on 2018-05-26

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